Introduction
The integrity of individuals is an important factor of Royel Security business success. Royel Security’s Client(s) and the web Users from time to time provide us with personal data, as well as, must be able to trust that data is processed by Royel Security in accordance with applicable privacy laws and regulations.
This Privacy Policy was created in order for Clients and Users to better understand how information relating to them is processed by Royel Security. The Privacy Policy is not exhaustive, but contains certain fundamental privacy principles applied by Royel Security which are considered to be of particular importance for Clients and Users to be aware of.
Royel Security may at any time and without notice change its Privacy Policy, e.g. to keep it compliant with applicable laws. You should therefore read this Privacy Policy each time you intend to provide Royel Security with personal data.
General privacy principles
Personal data and controller of personal data
Personal data comprises all information that directly or indirectly can be referred to a natural person who is alive, e.g. name, postal address, e-mail address and phone number. A controller of personal data is the natural or legal person who processes personal data and who decides why and how such data shall be processed.
Royel Security is the controller of personal data provided by you through the website unless otherwise indicated when such data is collected, or personal data that you are asked to provide us with in other situations if not otherwise is indicated.
Collection of personal data
Personal data for which Royel Security is controller may be provided by you to us e.g. in the following situations:
- If you are a Client you may be required to provide us with personal and corporate information, such as name, address, email address and other account information, in order to be able to access and use our services;
- As part of our sales efforts, we may collect and store data through online forms for contact purposes;
- If you are a prospect Client, you may provide us with personal data through this Site when applying to join our network;
- You may provide us with personal data when you send us inquiries relating to our services or in relation to this Privacy Policy.
Use of personal data
Royel Security is committed to protect any personal data you provide to us and to process your personal data in accordance with this Privacy Policy and applicable laws.
Personal data provided to Royel Security may be used for the following purposes; provide you requested products and services; manage Royel Security agreed obligations and rights towards you; process payments; administration; internal analysis to improve or more effectively tailor Royel Security Site, business or offerings generally; allow you access to agreed products and services; direct marketing; any other purpose you have consented to or which is allowed under applicable law. Your personal data may also be processed for additional purposes stated on any relevant part of the Site or otherwise in connection with the provision to us of your personal data. Your personal data may be combined with other information collected from you or third parties for the above purposes.
Disclosure and transfer of personal data
Personal data may be transferred to other companies within the Royel Security group of companies. Royel Security may as a consequence of service agreements with third parties, also transfer personal data to such third parties who process personal data on behalf of Security Guards UK. Such service agreement shall contain obligations for third parties to process data only in accordance with Royel Security instructions and to take appropriate measures to secure that the processing of the personal data is secure.
For any of the purposes described herein, personal data may be transferred to Security Guards UK’ business partners within or outside the EU/EEA. Should any of the recipients reside in a country without adequate legal protection for personal data, Royel Security will make reasonable efforts to make the recipient adopt the principles described in this Privacy Policy.
Consent
Where it is required by law or where Royel Security otherwise deems it appropriate, Royel Security will seek consent from you before Royel Security processes your personal data. Such consent may e.g. be obtained by asking you to accept processing of your personal data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy and/or other terms and conditions stated in connection with the collection, please do not provide personal data to Royel Security. Royel Security reserves the rights not to provide you certain products or services should you choose not to provide required personal data.
Withdrawal of consent
You are at all times entitled to withdraw your consent to process personal data that you have provided to Security Guards UK. In such case Royel Security will not process your personal data based on consent any more.
You are entitled to request that Royel Security shall not process your personal data for direct marketing purposes.
Contact details for withdrawal of consent and/or for request that Royel Security shall not process your personal data for direct marketing purposes are set out in below sections.
Right to information and rectification of personal data
Royel Security will take reasonable measures to rectify, block or erase personal data that it is shown incorrect without undue delay. This Privacy Policy contains information about who you should contact if you would like us to correct personal data that we hold on you and which you consider incorrect.
To the extent required by law, we will inform you about Royel Security’s processing of your personal data in connection with the initial collection or registration of your personal data. Such information may e.g. be provided by notifying you about this Privacy Policy.
You may request a copy of the personal data that Royel Security holds about you (“Subject Access Request”). You are entitled to such information free of charge once a year. This information will include information regarding what personal data Royel Security processes about you, where such information has been collected, for which purpose the information is being processed, and to whom, or to which categories of persons, the information is being disclosed. Contact information for Subject Access Request is set out in this Privacy Policy.
Destruction of personal data
Any personal data that we hold on you is only stored as long as it is required for us to keep them in order to fulfill the purposes for which they were collected. Data may however be necessary to store for a longer period due to legal requirements, e.g. for accountancy purposes.
Security
Royel Security is dedicated to maintain the security of personal data and preventing unauthorized access through the implementation of appropriate technical and organizational measures, as far as is reasonably possible. Such security measures also include that personal data may be accessed only by a limited number of persons within Royel Security.
Our employees are made aware of and must comply with Security Guards UK’ security standards. When we occasionally use third-party contractors to perform tasks that might otherwise be performed by our employees, these contractors are contractually bound to adhere to this Privacy Policy and they are subject to similar restrictions as our employees.
Cookies
The Site contains cookies. This Site sends your browser a cookie – a small piece of data stored on your computer’s hard drive. The purpose of the cookie is to improve your reading of and your search possibilities on our Site. If you are a registered Client (e.g. a publisher), the cookie will also manage and control your login and session on those part of our Site that are only available to registered Clients.
If you do not want to accept that your computer receives and stores cookies, you can alter your security settings on your web browser (Internet Explorer, Google Chrome, and Safari etc.). However, note that certain parts of our Site may only be used fully if your browser allows cookies. Thus, your reading experience of our Site may be affected negatively by removing and not allowing cookies.
If you wish to alter your cookie settings, by going to your browsers settings, below are short instructions for how to do this in the four most popular browsers:
Microsoft Internet Explorer: Click the ‘Tools’ icon in the top right hand corner and select ‘Internet options’. In the pop up window select the ‘Privacy’ tab. From here you can adjust your cookie settings.
Google Chrome: Click the spanner in the top right hand corner and select ‘Settings’. From here select ‘Under the hood’ and change the settings under ‘Privacy’.
Mozilla Firefox: From the drop down menu in the top left hand corner select ‘Options’. In the pop up window select the ‘Privacy’ tab. From here you can adjust your cookie settings.
Safari: From the settings drop down menu in the top right hand corner select ‘Preferences’. Select the ‘Security’ tab and from here you can adjust your cookie settings.
Contact information
Contact details for enquiries and requests:
- For general inquiries concerning this Privacy Policy or Royel Security ‘s processing of data, please send an e-mail to the following address: info@royelsecurity.co.uk
- For: (i) a withdrawal of a consent to process your personal data previously provided by you to Royel Security ; (ii) a request that Royel Security shall not process your personal data for direct marketing purposes; (iii) a requirement that Royel Security shall rectify certain personal data held on you, or; (iv) a Subject Access Request, please send an e-mail to the following address: info@royelsecurity.co.uk
Please provide relevant details in your e-mail in order for Royel Security to be able to process your request or inquiry.